Trouble Station

Select Trouble Station

Trouble Station Orders can usually be found under Outbound → Trouble → Trouble Station

  • Trouble Station will allow you to pick an order that is in trouble.

  • The user will need a trouble work bench from the Work Bench Maintenance menu option to begin using the Trouble Station. This can typically be found under SETUP → Maintenance → Work Bench Maintenance.

  • The user will then need the LPN from the trouble order to proceed, or clicking on the ‘Display All’ button to view all orders in trouble with LPNs.

  • Once you find the order you need to pick, you can enter the quantity needed to pick under ‘QTY Re-Pick’, then click on the ‘Manual’ button.

  • Once clicking on the ‘Manual’ button, the system will ask you to select an Area/Location, click ‘Ok’, and enter an LPN.

    • New logic was added for Area/Location, where non-allocatable locations are excluded from the Area/Location options during picking.