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  • Actions for orders in Trouble View

    • Detail - Redirects the user to the work details of the order.

    • Release - Releasing the order from trouble

    • Remove Hold - Removes hold from order

    • Logs - Opens a small window that will show the log messages for the order

    • Cancel - Redirects the user to a different page to proceed with canceling product, product quantity, or the order entirely

    • Unallocate - Redirects the user to a different page to proceed with unallocating quantities or lines from the order

    • Update Lot - Redirects the user to a different page to update lots

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  • When you update an order and you try to release it from trouble, the order will only be released if it is updated in Sales Order Maintenance. If it is not, you will receive this error message: 

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‘Release All' Button

  • This button will only display when you filter by a product:

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  • After clicking the release all, this function will flag all WCN in trouble with that product in the WTH to ALLOCATION_RELEASE='Y', which will trigger the trouble release scheduler to release those orders. 

  • Please note that this button will not prompt release the orders, but flag them to be released by the trouble release scheduler and you will need to wait next time the scheduler runs to see them released.