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Inventory adjustments are made because there is a discrepancy between the physical stock quantities and the system stock quantities for a given product. Adjustments allow the warehouse to adjust quantities for freight that has been damaged, adjust quantities for missing freight, and/or adjust quantities for found freight. Typically discrepancies or damages are found during a cycle count. The frequency and type of cycle counts depend on the client’s SOP.

Since adjustments have a financial impact on both the customer and the client, only certain users have access to make/confirm adjustments to product quantities.

If inventory needs to be adjusted for the client, follow the below steps: Step 1:

Verify location and product

  • The operator selects ‘Inventory Adjustments’ from menu

  • The location is scanned

    • If the location scanned is not a valid location, the operator is prompted to scan a valid location

  • The operator then scans the product

    • If the product scanned is not a valid product, the operator is prompted to scan a valid product

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Record Updated Quantity

Depending on the location the product is stored in and the fields the product requires for capture(?) the operator follows the process below:

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